Privacy Policy

Compassionate Connections LLC respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, and shared when you visit our website, contact us about services, submit an inquiry, or make a purchase.

Information We May Collect

Depending on how you interact with our website, we may collect information such as:

  • Your name, email address, phone number, and contact information

  • Information you voluntarily provide when inquiring about ABA or other services

  • Information submitted through website forms

  • Billing, shipping, and local pickup information for purchases

  • Order and transaction information

  • Website usage, browser, device, and analytics information

  • Information collected through cookies and similar website technologies

Please avoid submitting unnecessary sensitive or clinical information through general website forms unless the form specifically requests that information and is intended for that purpose.

Service Inquiries

When you contact Compassionate Connections about ABA or related services, we may use the information you provide to respond to your inquiry, determine whether we may be able to provide services, communicate about intake or scheduling, and coordinate next steps.

Submitting information through our general website or contacting us does not, by itself, establish a provider-client relationship.

Once an individual becomes a client, certain health information may be subject to additional privacy protections and clinical privacy practices, including applicable requirements under the Health Insurance Portability and Accountability Act (HIPAA).

This website Privacy Policy is separate from any Notice of Privacy Practices or other privacy documentation that applies to clinical services and protected health information.

Purchases & Payments

When you make a purchase, we may collect information necessary to process and fulfill your order, including your contact, billing, shipping, or pickup information.

Payments may be processed by third-party payment providers. Compassionate Connections LLC does not directly store complete payment card information processed by those providers.

How We Use Information

We may use information collected through our website to:

  • Respond to questions and service inquiries

  • Communicate about intake, consultations, or requested services

  • Process and fulfill purchases

  • Coordinate shipping or local pickup

  • Provide customer support

  • Operate, maintain, and improve our website

  • Maintain appropriate business records

  • Protect against fraud, misuse, or security concerns

  • Comply with applicable legal and regulatory requirements

How Information May Be Shared

We do not sell your personal information.

We may share information with service providers when reasonably necessary to operate our website or business, including providers that assist with website hosting, forms, scheduling, payment processing, shipping, email communication, analytics, or other business functions.

Information may also be disclosed when required by law or when reasonably necessary to protect our legal rights, users, clients, or the security of our systems.

Clinical or protected health information is handled according to applicable privacy requirements and our separate clinical privacy practices.

Cookies & Website Analytics

Our website may use cookies and similar technologies to provide website functionality, remember preferences, understand website traffic, and improve the website experience.

You may be able to limit or disable certain cookies through your browser or available website privacy settings. Some website features may not function properly if certain cookies are disabled.

Data Security

We use reasonable administrative and technical measures to protect personal information. However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.

Children's Privacy

Our general website and online shop are intended primarily for adults, including parents, caregivers, professionals, and purchasers.

We do not knowingly collect personal information directly from children through our online shop. Information about a child may be provided by a parent or legal guardian when inquiring about services or participating in the appropriate intake process.

Third-Party Websites & Services

Our website may contain links to or integrations with third-party websites and services. Those organizations maintain their own privacy practices, and we encourage users to review their policies when providing information directly to them.

Changes to This Privacy Policy

We may update this Privacy Policy as our services, website, technology, or legal requirements change. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how information submitted through our website is handled, please contact Compassionate Connections LLC using the contact information provided on our website.

Last Updated: September 14th, 2026